Customer Service
Whether in person, at a branch, by telephone or online, experience our amazing customer service.
E-mail Us With Your Questions
Can't find what you're looking for or need more detail? You can send your general questions and comments by email to: customerservice@valleyviewbank.com. We will reply within two business days.Find a Branch
Visit our locations page to find the addresses and phone number of all our branch locations. With our convenient BancAbility service, you can conduct in-branch and ATM transactions at nearly 50 locations throughout the Kansas City metropolitan area.Talk to Customer Service
We are just a phone call away. Contact our Customer Service Department at (913) 381-3311 from 8:30 AM–5:00 PM (Monday thru Friday) or 8:30 AM–12:00 PM (Saturday). We will be glad to assist you.Contact Us Through Internet Banking
Login to Internet Banking and ask account questions of our online support group. You will receive an e-mail notification when your secure answer is delivered to your Internet Banking account.Report your ATM/Debit Card Lost or Stolen
Contact our Customer Service Department at (913) 381-3311 from 8:30 AM–5:00 PM (Monday thru Friday) or 8:30 AM–12:00 PM (Saturday). If you should need assistance after regular banking hours, simply call (866) 546-8273.Visit our Online Library
Use our Online Library to retrieve User Guides for Online Banking, Bill Pay, Helpful Forms, Newsletters and more.
- Looking to Buy a Home or Refinance?
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- Enhanced Electronic Statements Are NOW Available!
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- Valley View Bank expands customer access with BancAbility.
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