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Customer Service

Whether in person, at a branch, by telephone or online, experience our amazing customer service.

E-mail Us With Your Questions

Can't find what you're looking for or need more detail? You can send your general questions and comments by email to: customerservice@valleyviewbank.com. We will reply within two business days.

Report your ATM/Debit Card Lost or Stolen

Contact our Customer Service Department at (913) 381-3311 from 8:30 AM–5:00 PM (Monday thru Friday) or 8:30 AM–12:00 PM (Saturday). If you should need assistance after regular banking hours, simply call (866) 546-8273.

Find a Branch

Visit our locations page to find the addresses and phone number of all our branch locations. With our convenient BancAbility service, you can conduct in-branch and ATM transactions at nearly 50 locations throughout the Kansas City metropolitan area.

Talk to Customer Service

We are just a phone call away. Contact our Customer Service Department at (913) 381-3311 from 8:30 AM–5:00 PM (Monday thru Friday) or 8:30 AM–12:00 PM (Saturday). We will be glad to assist you.

Contact Us Through Internet Banking

Login to Internet Banking and ask account questions of our online support group. You will receive an e-mail notification when your secure answer is delivered to your Internet Banking account.

Visit our Online Library

Use our Online Library to retrieve User Guides for Online Banking, Bill Pay, Helpful Forms, Newsletters and more.
What's Happening at Valley View Bank?
IMPORTANT SECURITY INFORMATION FOR CUSTOMERS WHO HAVE SHOPPED AT HOME DEPOT®,
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CUSTOMER APPRECIATION DAY!!! Join us for our Fall Festival! We will be serving you Louisburg Cider Mill Apple Cider and Doughnuts at all Valley View branches on Friday Oct the 24th from 9:00 - 2:00.
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Valley View Bank expands customer access with BancAbility.
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